Frequently Asked Questions
Social Proof Orders is a software platform that helps ecommerce brands manage store presentation workflows and run structured experimentation with clear usage limits. You can start with free access and upgrade only if you want to continue using expanded features.
Yes. We offer a free tier with limited access so you can explore the platform before upgrading.
Paid plans provide access to digital software features and usage limits based on the plan you choose. Payments are for platform access and capacity, not for results or performance outcomes.
No. We do not guarantee sales, revenue, conversion rates, or business performance. Outcomes depend on many factors outside our control, including your product, pricing, traffic, and operations.
Plans include usage limits that determine how much access and capacity you have during a period. Your account dashboard shows your current plan, remaining capacity, and usage history.
Unless your plan specifically states otherwise, unused credits do not roll over. Credits represent usage capacity and may expire as outlined in your plan.
Yes. You can cancel at any time to prevent future charges. Your access will remain active until the end of your current billing period.
Because access is delivered immediately for digital services, purchases are non refundable once access is granted for the billing period or the one time purchase.
If you believe you were charged in error, contact support right away so we can review it.
Please contact support immediately. We will help you review the account and billing details and resolve the issue quickly. We recommend contacting us before filing a dispute so we can assist you directly. Click Here
Yes. All accounts can upgrade or change plans. If you need help choosing the right plan, contact support.
No. Social Proof Orders is not affiliated with, endorsed by, or sponsored by Shopify, WooCommerce, or any other platform. Any references to third party platforms are for informational purposes only.
We aim to minimize data collection and only request what is needed to provide the service. We recommend you avoid uploading unnecessary sensitive information. For full details, review our Privacy Policy.
Payments are processed through secure payment providers. We do not store full card numbers on our servers.
Support is available through our help link and ticket system here. If something looks wrong with billing, access, or plan limits, contact us and we will help you resolve it.
Use the support link on the website. Support link: Click Here
Social Proof Orders provides access to digital software features and usage limits.
Results are not guaranteed. Purchases are non refundable once access is granted for digital services.